How Service Office Segments
Can Evolve in 2021 ?
When I want to discuss the future of work, I do not wish to give you an elaborately distant scenario. The world we live in has rapidly changed in terms of norms and trends within a blink. With 2020 being a year of lifestyle revolutions, it will not be wrong to say that humans are always at the volatile age for adapting to such changes.
So the future of change is already here, and even without you know it, people have started thinking the way they thought their job was. However, business leaders are on the verge of facing the biggest challenge in managing this transition effectively.
Technological advancement in the past years has already foreseen the way people have perceptions about businesses in the coming future. And it will not be wrong to say that the way the world’s business will shape will be really difficult. Even though we cannot predict what exactly the future beholds, there are a few changes that are sure to happen, and being a forward-thinking organisation, you must be on your toes to evolve with the same.
- Gig Economy
Accept it or not, but the gig economy is here to stay and excel. To determine it in layman’s term, a gig economy is a free-market that companies shoes for hiring freelancers and independent workers compared to the traditional form of full-time workers. It refers to a model where experts are hired and paid based on the projects they worked on.
Such an economy flourishes with the workers taking up part time jobs, thereby allowing them to change their jobs as frequently as possible to take up multiple assignments from different businesses at one go.
The days where people craved 9 to 5 cradle-to-grave jobs are gone. The gig economy allows people to save many hours every day and make the most of their lifestyle within the said time.
- Artificial Intelligence
The biggest question raised since the advent of artificial intelligence is whether it proves to be a threat to the human labour force.
Suppose the rise of internet technology wasn’t worrying enough. In that case, the advancement of technology is short of destroying jobs in the coming future. Humans have already created and are now competing against something that can outperform us at any given time.
According to a 2013 study, around 47 per cent of Americans working in various Business Centres direct service of losing their jobs due to automation in the next decade or two.
So what is the way of finding balance?
How can artificial intelligence coexist with humans?
If treated properly, artificial intelligence will provide new job roles for a huge number of individuals. Humans have to accommodate their intelligent machines as co workers and learn to collaborate with this new system to balance man and machine at the workplace.
Transparency is the currency of trust.
A huge emphasis has been put on fairness and transparency by the current generation at work. This is going to be the new trend within the next generation as well. With a transparent and well-defined job description, company culture, and salaries, the trend is here to stay and evolve further.
Employees will now be watchful for more accountable, flexible, and trustworthy relationships with their employers.
Thanks to the massive prominence of websites and social media channels such as Glassdoor and LinkedIn, the organisation’s happenings are no longer a secret. Serviced Office with a more transparent and open working culture are already attracting and retaining some of the best talents in the industry.
So it might not be wrong to predict that the system of hierarchy in the workplace will dissolve soon.
- Creativity. Innovation. Imagination.
Automation is here to revolutionise the world of work. According to a McKinsey Global Institute report, a lot of interesting insights have already been established.
“What we predict is not a sudden overnight take over but a period of an ongoing succession which is perhaps an accelerated change that the organisations have started performing and mixing the jobs in the economy.”
The impact of automation is already being felt across organisations and industries. However, despite meaning job roles suffering, many others will yet remain untouched.
The report suggests that the technical aspect of every work will be affected sooner than expected.
However, job roles requiring a high degree of innovative thinking, creativity, and imagination will not be easily automated.
Machines can be great at optimising a job but still lack goal setting, planning, and decision making. Therefore, creativity, innovation and imagination will continue to top the charts in the world of business.
- Environmentally and Socially Responsible Attitude
Businesses are no longer in the position of separating themselves from the happenings of the world around them. Hence the only option is to adopt a more responsible attitude towards the environment they are trying to sustain.
This is why corporate social responsibility is becoming an increasing trend in the socio-economic scenario, giving back to the wider society and community.
People love to work with companies with a more socially responsible attitude and have a natural tendency to advocate the company culture actively.
With global warming knocking at our doors, there cannot be a better time to collectively be more aware of the scenario and become responsible as business and corporate entities.
Hence it is the need of the hour for every business to look for sustainable ways while trying to grow and protect the planet and its limited resources.
Companies have already put their best feet forward in setting the stage right for the rest of the companies to follow suit. It is only a matter of time to understand whether we are ready for the change!